Privacy Policy
Sun Pest Control Ltd
Last Updated: 17th June 2026
1. Introduction
Sun Pest Control Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our pest control services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Who We Are
Sun Pest Control Ltd
Telephone: 0208 337 3130
Email: info@sunpestcontrol.co.uk
Website: https://sunpestcontrol.co.uk/
If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us using the details above.
3. Information We Collect
We may collect and process the following personal information:
Information You Provide
Name
Address
Email address
Telephone number
Business name (where applicable)
Details regarding pest infestations or service requirements
Information submitted through contact forms or enquiries
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time and date of visits
Website usage data
Marketing Information
Where consent has been provided, we may collect information relating to your marketing preferences.
4. How We Use Your Information
We may use your personal information to:
Respond to enquiries
Provide pest control services
Arrange appointments
Prepare quotations
Process payments
Communicate regarding services
Maintain customer records
Improve our website and services
Comply with legal obligations
Send marketing communications where permitted by law
5. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
Contract
To provide services you have requested.
Legitimate Interests
To operate and improve our business and customer service.
Legal Obligation
To comply with legal and regulatory requirements.
Consent
Where you have given us permission, such as for marketing communications.
You may withdraw consent at any time.
6. Sharing Your Information
We do not sell personal information.
We may share data with:
Employees and contractors involved in providing services
Payment processors
Website hosting providers
IT support providers
Professional advisers
Regulatory authorities where legally required
Any third parties receiving personal data are expected to maintain appropriate security measures.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Maintain business records
Meet legal, tax, accounting, and regulatory obligations
Resolve disputes
Retention periods may vary depending on the nature of the information and legal requirements.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction
While we strive to protect personal data, no method of transmission over the internet can be guaranteed as completely secure.
9. Your Rights
Under UK data protection law, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of personal data
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
Requests can be made using the contact details provided in this Privacy Policy.
10. Marketing Communications
We may contact customers regarding services and quotations.
Where required by law, we will only send marketing communications with your consent.
You can opt out of marketing communications at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
11. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse website usage.
For more information, please refer to our Cookie Policy.
12. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
13. Children’s Privacy
Our services are not intended for children under the age of 18.
We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised “Last Updated” date.
15. Complaints
If you have concerns regarding how we handle your personal information, please contact us first so we can attempt to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk
16. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Sun Pest Control Ltd
Telephone: 0208 337 3130
Email: info@sunpestcontrol.co.uk
Website: https://sunpestcontrol.co.uk/
